Contact Head Lice Checker
Use this form for clinic follow-up enquiries, partner applications, or general support. If you already selected a clinic, we pre-fill that context below.
Best for families
Start with a quick scan, then submit a clinic enquiry with your context included.
Best for clinics and schools
Share coverage details, enquiry goals, and service regions. We will route to the right team.
What to include for faster support
Include your postcode or ZIP, symptom timing, and whether you already completed a scan. This helps us route requests and reduce reply delays.
If you are contacting a specific clinic, mention preferred callback windows and any accessibility considerations.
Safety and limitations
Contact responses support next-step coordination and do not replace medical diagnosis. For severe symptoms, use local healthcare channels immediately.
We use non-diagnostic language throughout the platform to keep recommendations practical and safety-focused.
When to use this contact route
Use this form when you need help choosing a clinic, want to submit a follow-up enquiry, or need support with a previous submission. This route is also suitable for school and clinic partnership enquiries.
For urgent medical concerns, contact local healthcare services directly. Our platform provides indicative screening guidance and coordination support, not emergency or diagnostic care.
What to expect after submitting
Successful submissions return a reference ID so requests can be traced. Keep this reference in case you need to update details or ask for a follow-up status check.
Response timing can vary by location and clinic capacity. If your preferred option is unavailable, submit through finder again with an alternate nearby clinic.
Before you submit
- Confirm your postcode or ZIP is accurate so routing can prioritize nearby options.
- Include symptom duration and any scan context that may help triage urgency.
- Use one complete message instead of multiple partial submissions.
- Check your email address carefully to avoid follow-up delays.
Request clinic follow-up
Share your details and a clinic specialist will contact you.
Most families receive a clinic response within 2 business hours.
This tool provides an indicative AI screening result only and is not a medical diagnosis.